FAQ
How do I place an order?
To order from The Autumn Charm Company, click on this link and choose your favorite pumpkin display package. Follow the straightforward booking process and select your desired delivery date. We’ll handle everything else, guaranteeing a seamless experience for you.
Not sure what package is best for you?
We encourage you to share photos of your space with us. We can provide tailored according to your specific needs and preferences! Feel free to email us at
What can I expect with my delivery?
Availability is limited and reservations are handled on a first-come, first-served basis. After you choose and pay for your package, a member of our team will contact you within 48 hours to arrange your installation. For any special requests or specific dates, please email us at info@theautumncharmcompany.com.
What can I expect with my delivery?
Pumpkin delivery will be available from September 15th to October 20th. You don't need to be at home during the delivery. Your setup will be done on your front porch specified and arranged beforehand. While we strive to meet your preferences, we cannot guarantee specific dates. Deliveries are scheduled on a first-come, first-served basis during our installation weeks.
Can I customize my display?
Personalization is a key aspect of our service. We encourage you to share your individual preferences with our team, and together, we'll create a one-of-a-kind pumpkin display that reflects your style and elevates your home's atmosphere. Please keep in mind that we cannot place displays on dirt or grass, as this will hasten their deterioration.
Do I need to pay when I order?
Do you have a delivery zone?
Do you only offer pumpkins?
What to expect for the End of Season Pick-Up?
Special Events or Business?
How should I care for my pumpkins?
What is your Refund Policy?
Yes, payment is required via credit card to secure your installation date.
The Autumn Charm Company proudly serves the North and Central New Jersey regions, offering free delivery in these areas. For those located outside of these regions, please reach out via email.
In addition to pumpkins, we provide hay bales, corn stalks, and grand pumpkins to enhance your pumpkin package, depending on availability. These items can be selected as add-ons when you purchase a pumpkin package. Please note that we do not deliver these items individually or separately from your package delivery.
Our end-of-season pickups are limited and operate on a first-come, first-served basis. Customers who choose end-of-season pickup can have their pumpkins removed between November 1-10. If you wish to enjoy your pumpkins through the Thanksgiving holiday, we can also provide a pick-up between December 1-7. After placing your order, we will contact you to arrange your installation and pickup date You do not need to be present during the pickup. Please note that we only collect uncarved pumpkins and hay; we ask that you dispose of any carved or decaying pumpkins.
We are excited to explore more possibilities in front porch design, event displays, and business and retail design. If you have a unique request, please do not hesitate to contact us!
We are offering pumpkins straight from the patch. As a result, our pumpkins may vary in shape, size, and color. While we strive to deliver the quality, we cannot guarantee the longevity of your pumpkins and are unable to replace any that may rot.
All sales are final, and we cannot provide refunds or credits for your purchase. If you wish to transfer your package to another person or address, please contact us via email. Transfers must be utilized within the current season and cannot be carried over to the next year.